Brighten Your Life,

Warm Your Moments

Define your personal comfort zone with a touch of softness.

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European Delivery

Free shipping over €100

Premium home fragrance thoughtfully packaged and delivered across Europe. Complimentary standard shipping on orders over €100 to Germany, France, Spain, and other EU countries. Eco-friendly packaging included.

Protected payment processing

Protected payment processing

Your payment information is encrypted and secure. We use industry-standard SSL technology to protect your personal data and ensure confidentiality throughout the checkout process.

We're Here to Help

support@lumoralifepro.com

Our dedicated team is available to assist with product questions, orders, and any concerns. Whether you have questions about our candles or your delivery, we respond within 24 hours during business days.

Frequently asked questions

What is your shipping policy?

We offer free standard shipping on orders over €100 to Germany, France, Spain, and other EU countries. Orders are processed within 2-3 business days, with delivery typically taking 7-15 business days. You will receive tracking information once your order ships.

Which countries do you ship to?

We currently ship to European Union countries including Germany, France, Spain, and others. Shipping costs and delivery times are calculated at checkout based on your location.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to monitor your delivery status. For any tracking questions, contact us at support@lumoralifepro.com.

What payment methods do you accept?

We accept all major credit cards, debit cards, and other secure payment methods. All transactions are protected with SSL encryption to ensure your payment information remains safe and confidential.

How do I contact customer support?

Our customer support team is available via email at support@lumoralifepro.com. We respond to all inquiries within 24 hours during business days (Monday-Friday).

Do you offer gift wrapping?

Please contact us at support@lumoralifepro.com for special packaging requests. We're happy to assist with your gifting needs.